If your Aurora Envision roof or tree heights measurements, or your roof slopes measurements look strange, try following these tips to get to the bottom of the problem:
- Look at the position of the camera icon in the 2D view before and after calibration. If the camera icon moves drastically or goes off the screen, then there is an issue with the calibration. We recommend deleting the points you placed, and starting over.
- Make sure that you have matched up the points in 2D and 3D views correctly: click and drag to help you see which points highlight in the various views.
- Place more measurements and spread them out across the field of view. We recommend placing at least three additional points (in addition to the ones you are using to measure) to help improve your calibration.
Please email firstname.lastname@example.org if you are still unable to correctly obtain measurements.