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  1. Aurora Solar Help Center
  2. General Information and Account Settings

General Information and Account Settings

Billing & Licenses, Users, System Requirements & General Information

Billing and License Management

  • What to Do If Your Account is Suspended
  • Enterprise Plans: Build, Grow, and Scale
  • Self Serve Plans: Foundation and Build
  • How to Upgrade Your Aurora Account To Enterprise
  • Viewing Your Credit Usage & Remaining Balance in Aurora
  • AI Roof - Credit Refunds

System Requirements

  • What are the system requirements for Aurora?
  • How to enable WebGL

How to Contact Support

  • Need to contact Support?
  • What kind of support can I look forward to with Aurora?
  • How to Use Zoom (for screenshare and callback sessions)

General

  • Milestones in Aurora
  • Quick Start Videos (New Aurora)
  • HD Imagery (Nearmap) FAQ
  • How to cancel an account
  • Which browser is Aurora compatible with?
  • How do I change my password?
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  • Contact

  • 153 Kearny Street
    Floor 5
    San Francisco, CA 94108

  • Support: support@aurorasolar.com